Terms of Trade
o2b Healthy product prices are solely advertised in New Zealand dollars.
We accept Visa, MasterCard, Internet banking, and cheque as payment methods for New Zealand orders.
Visa / MasterCard
As the final stage of our secure checkout process, you will be asked to enter your Visa or MasterCard number.
Internet Banking & Cheque
Internet Banking and Cheque payment options are available through our secure checkout process. Feel free to contact us to confirm the details of your payment.
Your order will be dispatched promptly when we receive your payment or cheque is confirmed cleared.
Your order will be dispatched promptly when we receive your payment or cheque is confirmed cleared.
Please make your cheque payable to CMS Ltd for the total cost of your order. Clearly write your Order Number (provided at checkout) and full name as a reference on the back of your cheque and post it to:
o2b Healthy, PO Box 3112, Richmond 7020.
o2b Healthy, PO Box 3112, Richmond 7020.
Your order will be dispatched as soon as when we can confirm your cheque has cleared.
Shipping and Refund Policy
If we have the products you order in stock (and we usually do) we will process and dispatch your order within 24 hours once payment has been received in full.
We provide an unconditional money-back guarantee on all unopened goods returned in original condition within 15 days of receipt. Damaged or defective goods will be returned and replaced at our cost.
We offer free delivery within New Zealand on all orders.
You can expect to receive your goods within 3 working days of having placed your order.
We send non-signature unless otherwise requested.
If delivery is to a business you must include the business name in your delivery address. Generally, Post Haste will not deliver to PO Boxes so please ensure that you include your physical delivery address and/or Rural Delivery address at the time of making your order.
We accept responsibility for parcels lost in transit in New Zealand prior to their having been delivered to your home/business provided we are notified within 7 days. We cannot accept responsibility for your parcel once delivery has been made.
We accept full responsibility for breakages in transit within New Zealand.
