Customer Service

Welcome to O2B Healthy.  Please feel free to contact us with any questions, suggestions or feedback you would like to offer us - we love to hear from you!  Our Customer Service Team are always on hand to respond to you in person or via email as soon as is possible. 

 

Delivery

Delivery is FREE on all orders in New Zealand including to rural addresses.

We have partnered with Post Haste, Courier Post and NZ Post and can send parcels to most parts of the world. For a complete overview of our delivery methods please click here.

Information on processing claims of any damaged or missing parcels can be found here.

 

Payment

O2B Healthy product prices are exclusively advertised in New Zealand dollars (NZD). We have a currency converter that can calculate alternative currencies based on the current exchange rates.

For all New Zealand orders we accept Visa, MasterCard, Bank Transfer and PayPal as payment methods.

For international orders we accept Visa, MasterCard and PayPal. A complete review of payment details and options can be found here.

 

Privacy and Security

Your privacy and security is of utmost importance at O2B Healthy, we are fully committed to safeguarding all of your personal information. A full review of how we do this, can be found here.

 

Liability

O2B Healthy Ltd accepts no liability for any loss or damage arising from or in connection to the use of this website and its information. A complete review of our guarantee information can be found here.

All information and/or advice stated on this website is not intended to be used or taken as professional medical advice and is for informational purposes. Always read the label of any products and always take as directed. Consult a healthcare professional if symptoms persist, or if you are uncertain as to whether the product is safe for your use if pregnant or nursing or you have a pre-existing medical condition.

 

Expiry dates

All products that are available for sale on our website have expiry dates which may vary depending on the product and when it was manufactured. It is O2B Healthy Ltd’s policy to ensure that all products are within the expiry date, unless otherwise stated on the website. In the unlikely case you receive a product that is past the expiry, please contact us and we will arrange either a full refund or replacement.