Terms of Trade

 

O2B Healthy product prices are solely advertised in New Zealand dollars.

We have a currency converter that can calculate alternative currencies based on the current exchange rates.

For all New Zealand orders we accept Visa, MasterCard, Internet banking, and PayPal as payment methods. 
For international orders we accept Visa, Mastercard and PayPal
 

Visa / MasterCard

As the final stage of our secure checkout process, you will be asked to enter your Visa or MasterCard number.

 

PayPal   

You can pay using PayPal.  In the Checkout select Credit Card (Paypal) as your preferred payment method.

 

Internet Banking

Internet Banking payment option is available through our secure checkout process to those who have a New Zealand bank account.

Your order will be dispatched promptly once payment is received.
 

 

Shipping and Refund Policy

If we have the products you order in stock (and we usually do) we will process and dispatch your order within 24 hours once payment has been received in full. 
 
We provide an unconditional money-back guarantee on all unopened goods returned in original condition within 15 days of receipt.  Damaged or defective goods will be returned and replaced at our cost.

 

We provide FREE delivery within New Zealand on all orders.

And for our international customers, competitve rates with a choice of delivery methods

 

You can expect to receive your goods within 1-3 working days of having placed your order.

We send non-signature unless otherwise requested.
 
If delivery is to a business you must include the business name in your delivery address.  Post Haste will not deliver to PO Boxes so please ensure that you include your physical delivery address and/or Rural Delivery address at the time of making your order. 
 
We accept responsibility for parcels lost in transit in New Zealand prior to their having been delivered to your home/business provided we are notified within 7 days.  We cannot accept responsibility for your parcel once delivery has been made.
 
We accept full responsibility for breakages in transit within New Zealand provided we are notified upon receipt of your damaged items.